Technical Skills:
Multiple UNIX operating systems versions, including Solaris 2.8, 2.9 and 2.10; MacOS X, FreeBSD 4.x-6.x, and GNU/Linux (Redhat, Mandrake and Debian). Configuration, installation and operation of Sendmail, Popper, IMAPD, dovecot, BIND, NCSA HTTPd, Apache (1.3 and 2.x), INN, ISC DHCPD, Samba and Netsaint/Nagios. Experience with computer hardware ranging from desktops to data center, including SAN and NAS. Deep knowledge of multiple Internet protocols (including IP, TCP, SMTP, POP, IMAP, HTTP, SNMP, DNS, DHCP, NFS and SMB) and familiar with RIP, RIPv2, OSPF and BGP routing protocols. Familiar with hubs, switches and routers, including Cisco switches, routers and IOS. Experience with Ethernet and variants up through 1000BaseTX. Experience with 802.11b/g wireless LANS. Fundamentals of telecom WANs, including working knowledge of T1, T3, Frame Relay, DSL and ATM. Deep knowledge of UNIX and network security and firewalls. Experience with network monitoring tools. Basic programming skills in C, Bourne Shell and Perl. Light programming experience with Web/CGI, PHP, Javascript and MySQL. General knowledge of Windows and Windows productivity applications.

Bruin Online Operations Supervisor (Programmer/Analyst IV) (October 2006 to present)
University of California, Los Angeles, Los Angeles/Westwood, CA:

Manage team of 4 UNIX Systems Administrators responsible for operation of "Bruin Online," UCLA's in-house POP/IMAP/Webmail system supporting 35,000 mailboxes. Hire, train and retain staff. Migrate infrastructure from Sun/Solaris to Dell/Redhat Linux. Interface with engineering and user support organizations. Cooperate with and support peer department that operates and supports a Microsoft Exchange environment that shares SAN and backup infrastructure.

Lead UNIX Systems Administrator (Operating Systems Analyst II) (March 2003 to September 2006)
California State University, Northridge, Northridge, CA:

Senior/lead systems administrator supporting University community of 30,000 students and 4,000 staff. Manage e-mail system supporting extended community and over 100,000 mailboxes. Lead 3 systems administrators managing WWW, e-mail, database and application servers. Manage software and hardware infrastructure projects through to completion. Participate in departmental committees setting policies in the areas of security and change control. Mentor team members in technical intricacies of UNIX systems.

Director, Engineering & Operations (November 2002 to January 2003)
Clever Systems/Jettis.com, Westlake Village, CA:

Responsible for day-to-day operations of Linux servers supporting credit-card transaction processing systems and high-volume (15-20 million hits per day) web hosting for a premiere industry customer. Update and implement Netsaint/Nagios monitoring and alerting systems. Perform a major system re-architecture and upgrade in conjunction with the corporate software development organization.

Director, Network Services (March 2001 to July 2001)
Netility Corporation, A-Link Network Services Division, Sunnyvale, CA:

Managed technical operations team providing Internet services to 400+ business DSL, T1 and dialup customers. Reduced trouble-ticket backlog (100 days+) 78%. Installed and improved management reporting capabilities of ticketing system. Wrote parts-tracking system in Perl/SQL with interface into ticketing and customer database systems. Built network in new corporate HQ.

Vice President, Internet Technology (July 1998 to November 2000)
Asia Online Limited, Hong Kong:

Managed Hong Kong-based ISP operations - 25 people in three departments. Increased backbone capacity by 25%, dial-up capacity by 22%. Increased support call pickup rate from 88% to 96%. Developed a regional network design that would cut backbone costs by 25%. Pursued novel cross-selling opportunities. Performed forward planning and budgeting for local and regional technical operations. Engaged in fact-finding and troubleshooting visits to branch offices. Conducted due diligence on potential acquisitions. Managed technology standards, documentation and intranet processes.

Vice President, Engineering (January 1997 to June 1998)
Whole Earth Networks, San Francisco CA:

Performed project, personnel and operations management for ISP's systems administration organization. Assisted in creation and execution of corporate strategy. Made hiring and firing decisions. Architected and deployed upgrades to physical plant. Designed infrastructure for new service offerings. Added third Internet Exchange to backbone. Expanded dial-up capacity by 15% and T1 port capacity by 150%. Rebuilt dial-up network to increase reliability and quality. Consolidated dial-up POPs to achieve $10,000/month in cost savings.

Manager, Internet Services and Operations (October 1995 to November 1996)
Worldview Systems Corporation, San Francisco, CA:

Managed internet services at WWW site 'worldview.travelocity.com' and for 'www.travelocity.com' (Travelocity home page). Researched, designed, bought and installed state-of-the-art WWW servers. Hired, trained and supervise two staff members and one summer intern who handled day-to-day operations. Designed, implemented and maintained automated monitoring system to provide 24x7x365 operational support.

UNIX System and Network Administrator (January 1990 to October 1995)
Tandem Computers Inc., Cupertino, CA

Technical Support Engineer (June 1989 to January 1990)
Ardent Computer, Sunnyvale, CA

System Support Engineer (December 1987 to June 1989)
Pyramid Technology Corporation, Mt. View, CA

Education and Certifications:

B.S. cum laude in Computer Science, CSU Stanislaus, June 1986.

Other:

Chairman of the Board, Coalition Against Unsolicited Commercial E-mail (CAUCE), a 30,000-member virtual organization. Director, representing the United States, of CAUCE International, the international umbrella group for the world-wide anti-spam movement.

Media appearances on/in CNBC, Tech TV, TIME Digital, New York Times, Wall Street Journal, National Public Radio and approximately 40 other venues.